Ad Type: Looking for a job
Experience Level: Internship
Contract Type: Other
Qualification: Other
:
Apartment and Hotel Receptionist
• Efficiently and quickly receive and register apartment and hotel guests.
• Handle guest reservations, confirm them, and modify them as needed.
• Provide accurate and comprehensive information about hotel services and facilities available to guests.
• Respond to guest inquiries and handle their complaints professionally, providing appropriate solutions.
• Accurately manage check-out processes and bill settlements.
• Maintain the cleanliness and orderliness of the reception area and provide excellent customer service.• Receive guests and efficiently and quickly register guest check-ins and check-outs.
• Handle apartment and hotel reservations and confirm them via phone and the electronic system.
• Provide accurate and comprehensive information about services and facilities available in apartments and hotels.
• Process guest requests and inquiries with high professionalism and resolve problems effectively.
• Verify the accuracy of guest data and update it in the system.
• Contribute to maintaining the cleanliness and orderliness of the reception area.