Asem Abdulghani Wahban, Logistics Services Manager and Quality and Safety Operations Supervisor. Address: Kingdom of Saudi Arabia - Eastern Province Mobile: ( Phone number appears when clicking the contact button ) Marital Status: Married Email: assemwahban@gmail.com Professional Summary A specialized logistics services professional with extensive practical experience in managing logistics operations, supervising operational flow, and ensuring Health, Safety, and Environment (HSE) standards. I possess exceptional skills in managing field teams, improving operational efficiency, and enhancing customer experience in the hotel and food service sectors. I have received intensive training in business administration, human resources, and project leadership, which enables me to handle crises and plan effectively to achieve organizational goals. Address: Kingdom of Saudi Arabia - Eastern Province Marital Status: Married Education Diploma in Business Administration - National Institute of Administrative Sciences - Sana'a, Yemen 2019-2020 Work Experience Logistics Services Manager / Operations Supervisor Qawa'ed Al-Qimma Establishment From March 2022 to December 2025 Operations and Logistics Management: Full supervision of daily operational flow and ensuring high efficiency of the logistics workflow. Quality Control and Inspection: Conducting periodic inspection tours of buildings and facilities to ensure compliance with the highest standards of quality and maintenance. Occupational Safety and Health: Supervising the implementation of safety and security protocols to ensure a safe working environment for workers and guests. Guest Affairs Management: Monitoring and accurately updating daily TIMESHEETS for guests and ensuring the quality of services provided to them. Food Safety and Quality: Direct supervision of the application of food safety standards within the establishment's restaurants to ensure the provision of healthy and safe food. Team Management and Reporting: Leading and monitoring the performance of workers in the field, and preparing periodic reports (weekly and monthly) for senior management on workflow, challenges, and proposed solutions. Training Qualifications and Professional Certificates: (Extracted from the intensive training program containing 12 accredited international certificates) Diploma in Business Administration (BA) Project Establishment and Management (PM) Diploma in Human Resources Management and Development Diploma in Total Quality Management (TQM) Diploma in Professional Marketing and Customer Service Course in Effective Planning and Crisis Management Course in Leadership Skills and Leader Development Course in the Art of Negotiation, Persuasion, and Influence Course in Public Relations and Communication Skills Course in the Art of Public Speaking and the Skill of Motivating Others Skills and Abilities Technical Skills (Hard Skills): Logistics Management: Planning operational routes and task distribution. Quality Management and Compliance: Applying TQM standards in the housing and food sectors. Computer Skills: Proficiency in using computers and Microsoft Office programs for preparing reports and data. Hotel Services Management: Monitoring quality and improving guest experience. Personal Skills (Soft Skills): Effective Communication: High eloquence in receiving customers and building strong relationships with new and regular customers. Leadership and Problem Solving: Ability to direct workers and deal with work pressure and sudden crises. Strategic Planning: Ability to develop action plans that contribute to increasing customer satisfaction and loyalty rates. Languages and Licenses Arabic: Mother tongue. English: Intermediate. Licenses: A valid private driving license.