I have practical experience in operating and managing cafes and coffee shops, managing operational teams, monitoring product and service quality, and improving customer experience.
Services and Expertise:
Daily branch management and operation
Monitoring product and service quality
Cost control and waste reduction
Inventory and order management
Employee training and development
Increasing sales and improving operational performance
Preparing operational and inventory reports
Drive-thru operation and improving service speed
Implementing food safety and hygiene standards
Resolving operational issues and monitoring branches
Available to work as an Operations Manager, Branch Manager, Operations Supervisor, or Operational Quality Controller