Cafes Operations Manager and Branch Manager with experience in operations development and cost reduction. I have practical experience in managing and operating cafes and restaurants, improving operational performance, raising service quality, and achieving sales goals. Experiences: • Daily branch management and operation • Monitoring product and service quality • Inventory and order management and applying the FIFO system • Cost control and waste reduction • Employee training and development • Preparing operational and inventory reports • Improving customer experience and increasing sales • Drive-thru operation and management • Solving operational problems and monitoring branch performance • Applying hygiene and food safety standards Previous experience in cafes, restaurants, and the hospitality sector, including: Starbucks – Costa Coffee – Lavazza – Mövenpic