Operations manager for cafes and branches manager with experience in developing operations and reducing costs
I have practical experience in managing and operating cafes and restaurants within the Kingdom of Saudi Arabia and Egypt, with experience in leading work teams, improving operational performance, raising service quality, and achieving sales goals
Experiences:
Daily branch management and operation
Monitoring product and service quality
Inventory and order management and applying the FIFO system
Cost control and waste reduction
Employee training and development
Preparing operational and inventory reports
Improving customer experience and increasing sales
Drive-thru operation and management
Solving operational problems and monitoring branch performance
Applying hygiene and food safety standards
Previous experience in cafes, restaurants, and the hospitality sector, including:
Starbucks – Costa Coffee – Lavazza – Mövenpic