Operations Manager | Networks and IT Engineer Personal Profile Mohammed Khalid An Operations Manager with practical experience in managing and operating restaurants, leading work teams, developing operational performance, improving service quality, reducing operational costs, with experience in preparing administrative reports, managing procurement, inventory control, and opening new branches. I hold a Bachelor's degree in Information Technology, which has provided me with a strong technical foundation alongside my managerial experience. I always strive to achieve the highest levels of operational efficiency and enhance business growth. Professional Experience * Managing and operating branches and supervising daily workflow. * Leading, training, and evaluating work teams and improving performance levels. * Preparing and submitting operational and administrative reports to senior management. * Managing procurement and reducing costs while maintaining product quality. * Monitoring food quality and applying safety and health standards. * Managing inventory, reducing waste, and improving operational efficiency. * Supervising the opening and equipping of new branches. * Previous experience in network engineering, technical support, and administrative supervision. Skills * Restaurant Management and Operations. * Team Leadership. * Planning and Organization. * Report Preparation and Analysis. * Procurement and Inventory Management. * Quality Control. * Customer Service. * Problem Solving and Decision Making. * Microsoft Office. * Networking and IT Fundamentals. Languages * Arabic: Native. * English: Very good in a professional environment. Career Summary An Operations Manager with practical experience in managing and operating restaurants and supervising branches, with a distinguished record in improving operational performance, enhancing service quality, reducing costs, managing procurement and inventory, leading work teams, and preparing administrative and operational reports for senior management. I possess a high ability in planning, performance analysis, problem-solving, and developing work procedures to achieve operational efficiency and increase profitability, in addition to an academic background in Information Technology that has helped me leverage technical systems to develop the work environment. ⸻ Work Experience Operations Manager Distinctive Creations Establishment – Domer Restaurants * Managing and operating branches and supervising daily workflow. * Monitoring performance indicators and analyzing results. * Preparing monthly operational reports. * Developing Standard Operating Procedures (SOPs). * Reducing operational and procurement costs. * Inventory management and waste reduction. * Supervising product and service quality. * Training and evaluating branch managers and employees. * Preparing and opening new branches. * Coordinating with suppliers and managing procurement. * Following up on municipal requirements and food safety and health standards. ⸻ Restaurant Manager Healthy Body Company 2021 – 2025 * Managing the daily operations of the restaurant. * Leading the work team and achieving sales goals. * Inventory and procurement management. * Enhancing customer experience. * Monitoring quality and food safety. * Preparing operational schedules. ⸻ Network Engineer Al-Waleed Kamal Engineering Company 2020 * Network installation and management. * Infrastructure maintenance. * Technical support. * Troubleshooting. ⸻ Administrative Supervisor British Educational Institutes 2019 – 2020 * Supervising administrative operations. * Report preparation. * Organizing workflow. * Inter-departmental coordination. ⸻ Educational Qualification Bachelor of Information Technology University of Science and Technology – Sudan 2014 – 2018 Skills * Operations Management * Restaurant Management * Team Leadership * Operational Performance Development * Branch Management * Operational