Curriculum Vitae Ibrahim Ali Al-Qarani 📞 ( Phone number appears when clicking the contact button ) ✉ ia7502379@gmail.com ⸻ Career Objective Secretary and Administrative Assistant. I possess experience in organizing administrative tasks, coordinating appointments, communicating with clients, and efficiently managing daily tasks. I seek to join a professional organization where I can contribute my skills in organization, customer service, and time management, while ensuring tasks are completed with accuracy and professionalism. ⸻ Work Experience Secretary * Organizing appointments and meetings. * Preparing and filing documents and records. * Receiving calls and responding to inquiries. * Preparing letters and reports and following up on correspondence. * Coordinating between departments and following up on task execution. * Using Microsoft Office programs for daily tasks. Customer Service Representative – Tourism and Travel Companies: Al-Arabia for Travel and Tourism, Sky Al-Alamiah, Al-Zowar for Travel and Tourism, Summer Clouds. * Customer service and providing consultations. * Organizing bookings and following up on requests. * Resolving issues and providing appropriate solutions. * Maintaining customer satisfaction and building professional relationships. Marketer Virgin – Hyundai * Communicating with customers and presenting services and products. * Achieving sales targets. * Building professional relationships with customers. * Preparing offers and following up until sales are completed. Barista * Providing professional customer service. * Working within a team and in a fast-paced environment. * Managing orders and maintaining service quality. ⸻ Skills * Organization and time management. * Coordinating appointments and meetings. * Preparing reports and correspondence. * Using Microsoft Office (Word, Excel, PowerPoint). * Customer service. * Effective communication. * File management and archiving. * Working under pressure. * Quick learner. * Problem-solving. * Teamwork. * Accuracy and attention to detail. ⸻ Languages * Arabic: Native language. * English: Good level. ⸻ Strengths * Commitment and discipline. * Professionalism in dealing with clients and colleagues. * Speed in completing tasks. * Ability to handle work pressure. * Flexibility and quick adaptation to the work environment. * Maintaining confidentiality of information.