Loay Basel - Palestinian Branch Manager - Supervisor - Waiter Contact Information * Mobile Number: ( Phone number appears when clicking the contact button ) * Email: luay.1995.96@icloud.com ⸻ Personal Summary An ambitious individual always seeking development and achieving the best. I love creativity and excellence in everything I do, and I pay attention to details that make a difference. I possess a positive spirit and strive to continuously gain experience and develop my skills, with the ability to lead work teams and achieve operational goals with high efficiency and quality. ⸻ Educational Qualification * High School Diploma (Scientific Stream) ⸻ Courses and Certificates * English Language (6 levels) * Canadian Institute of Creativity ⸻ Work Experience Branch Manager Busha Restaurant * Managing the daily operations of the branch. * Supervising the work team and assigning tasks. * Monitoring service quality and achieving customer satisfaction. * Inventory management and cost control. * Achieving operational and sales targets. Branches Manager Ratio Cafe * Supervising the operation of several branches. * Monitoring the performance of branch managers and improving operational efficiency. * Preparing operational plans and improving performance. * Monitoring performance and quality indicators. Branch Supervisor Overdose Cafe * Leading the work team within the branch. * Monitoring the progress of daily operations. * Training new employees. * Ensuring the application of quality standards and customer service. Sales Representatives Supervisor Mohammed Farhat Al-Dhaibi Establishment for Import and Export * Supervising sales representatives. * Monitoring the implementation of sales plans. * Preparing daily reports and submitting them to management. * Following up on customer collections and achieving targets. ⸻ Skills * Leadership and team management. * Branch management and operation. * Customer service and problem-solving. * Planning and organization. * Time management. * Effective communication. * Ability to work under pressure. * Inventory management. * Training and development. * Achieving operational goals. * Report preparation and performance monitoring. * Attention to detail. ⸻ Languages * Arabic: Mother tongue. * English: Very good level (completed 6 levels).