Do you have a request concerning your home, property, or facility's electricity or water meter?
Abu Khaled Electronic Services assists individuals and business owners in submitting and following up on electricity and water requests through available electronic channels, from reviewing requirements to tracking the request's outcome.
Our services include:
• Meter and Service Connection Services:
Assistance in submitting and following up on electricity and water connection requests, meter installations, and modification or transfer requests based on property type and service provider requirements.
• Ownership and Beneficiary Services:
Assistance with meter ownership transfer requests, beneficiary registration, data updates, and linking accounts to properties according to required documents and authorizations.
• Bills and Consumption Services:
Inquiring about bills and debts, reviewing consumption data, and submitting bill disputes, following up until a response is received.
• Accounts and Data Update Services:
Assistance with account registration, updating contact, property, and facility data, and adding and managing service accounts according to available options.
• Disconnection and Reconnection Services:
Submitting and following up on available requests for disconnection or reconnection, clarifying the necessary requirements based on account status.
• Reports and Complaints Services:
Assistance in submitting reports and complaints related to service, bills, or meters, tracking their status, and clarifying responses and remarks.
• Business and Property Services:
Following up on electricity and water accounts and requests for institutions, companies, shops, and residential and commercial buildings, according to the account holder's authorizations or official delegate.
We assist you with:
• Reviewing requirements and documents before starting.
• Identifying the appropriate request type for your situation.
• Filling out data and uploading attachments.
• Following up on the request, remarks, and missing items.
• Clarifying the request outcome and the steps required to complete it.
We clarify our service fees before starting, with payment after completion, while maintaining the confidentiality of your data. Consumption bills and service provider fees, if any, are separate from our fees.
Our service includes electronic submission and follow-up; meter installation, inspection, repair, and field work are handled by the competent authority. Request acceptance and execution are linked to meeting the service provider's requirements.
Interaction is with the account holder or an officially authorized person. The account holder is responsible for logging in and entering verification codes themselves.
To request service:
Contact the number shown in the advertisement, and type "Electricity or Water + Individuals or Business + Required Service".
Example:
"Electricity + Individuals + Transfer Meter Ownership"
"Water + Business + Service Connection Request"
"Electricity + Business + Bill Dispute"
For inquiries only:
The contact number appears when you click the contact button.
Inquiry fee without execution: 50 SAR.
Inquiry accompanied by execution is included in the service fees.
Study of an incomplete request: 100 SAR, and this does not guarantee acceptance of the request or the possibility of...