Ad Type: Looking for a job Experience Level: Senior Contract Type: Full-time Qualification: Bachelor Daily supervision and follow-up of representatives. Organization and follow-up of shifts and operational processes. Performance monitoring and achievement of the required targets. Addressing operational problems and following up on observations. Monitoring accounts, wallets, and financial amounts. Preparing daily reports and monitoring performance indicators. Coordination between representatives and management. Improving workflow and raising productivity levels. Monitoring compliance with regulations and instructions. Dealing with emergency situations and finding appropriate solutions.