Hotel apartments receptionist Sudanese nationality *Mobile:* (Mobile number appears when you press the contact button) | *Email:* bakr77137713@gmail.com _Professional Summary_ Hotel apartments employee with 7 years of experience. I am proficient in operations management, reception, contract issuance, and dealing with Shomoos and Nazil systems. Able to work under pressure and achieve guest satisfaction. _Work Experience_ *Hotel Apartments Operations Manager | 2018 - 2025* - Full management of hotel apartments from check-in to check-out - Issuance and follow-up of monthly and daily rental contracts - Dealing with Shomoos system and Nazil system for reservations - Follow-up on cleaning and maintenance and report preparation - Resolving guest complaints and ensuring their satisfaction _Educational Qualification_ University study - incomplete _Skills_ - Shomoos - Nazil - Contract Issuance - Customer Service