Yaser Mohamed Bellah Mustafa * Phone: ( Phone number appears when clicking the contact button ) WhatsApp: ( Phone number appears when clicking the contact button ) * Email: yasirmohamme0@gmail.com * Nationality: Sudanese * Address: Kingdom of Saudi Arabia * Residency Status: Valid Residency * Driver's License: Valid Driver's License PROFESSIONAL SUMMARY BCA graduate with a strong passion and qualifications to start my career in reception, customer service, or delivery and logistics. I am highly flexible and fully ready for immediate field work and delivery due to having a valid driver's license and residency. I have practical experience in handling customer orders, preparing and tracking shipments, excellent communication skills, and politeness in dealing with the public. I am a fast learner, punctual, and committed to providing services with the highest quality and safety. EDUCATION * Osmania University * Bachelor of Computer Applications (BCA) * CCNA Certificate – from Key Group Institute EXPERIENCE * Operations and Sales Officer | Food & Mood Trading Establishment * Managing and monitoring inventory, item movement, and issuing sales, purchase, and return invoices. * Closing daily Point of Sale (POS) sessions, reviewing budgets, and working with the Daftra accounting system. * Following up on daily accounting and operational processes and preparing basic reports. * Preparing and processing customer orders through the Zid store platform, printing, packaging, and coordinating shipping labels with shipping companies. CORE SKILLS * Delivery and Logistics Services: Fully prepared and qualified for immediate driving and delivery, with the ability to read geographical maps and efficiently use smart navigation applications (GPS). * Shipment Management and Preparation: Full understanding of order preparation mechanisms, secure product packaging, and ensuring shipment safety and compliance before delivery to the final customer. * Communication and Politeness Skills: Professional greeting of guests and visitors, and polite interaction with the public and customers during shipment delivery. * Handling Switchboard and Communications: Professional phone etiquette, directing calls, and direct coordination with customers to schedule pick-up times. * Technical Systems and POS: Quick adaptation and learning of reservation systems or smart delivery applications, and experience operating POS devices, issuing invoices, and collecting payments. * Administrative Organization: Familiarity with Microsoft Office basics (Word, Excel) for updating data and daily reports. STRENGTHS * Strict adherence to deadlines and punctuality in delivering shipments and orders. * Good knowledge of roads and the ability to drive safely and responsibly under various conditions. * Complete honesty, discipline, and the ability to work efficiently in the field within a shift system. * Very fast learner of new tasks, effective teamwork, and coordination with work and operations teams. LANGUAGES * Arabic: Native. * English: Very Good