مشاريع واستثمارات/كل الحراج

Operations and Specialty Coffee Shop Manager Sales Manageme

Peace, mercy, and blessings of God be upon you. I am seeking a job opportunity that suits my experience and passion in the food and beverage sector, specifically in "Specialty Coffee and Cafes." I am an ambitious and hands-on young man with extensive experience in establishment, operational management, sales growth, and quality control. I am looking for a work environment where I can add real value and contribute to its growth. 📌 Personal Information: Name: Yazeed Abdulaziz Saleh Farhan Nationality: Yemeni Date of Birth: 2005 (20 years old) Residency: Riyadh Mobile Number: ( Phone number appears when clicking the contact button ) 💼 Work Experience: 1. Lluvia Roastery - Riyadh | Operations, Quality, and Establishment Manager (April 2026 - Present) Played a pivotal role in establishing the brand's branches (Al Olaya and Al Naseem) from scratch, creating the infrastructure for daily operational processes for both branches. Fully supervised the recruitment, hiring, and training of staff, fostering a professional work environment. I even took the initiative to translate operational directives and work regulations into Bengali to ensure the workforce's understanding and strict adherence to standards. Undertook the installation, operation, and maintenance of advanced commercial coffee machines (e.g., La Marzocco, Baratza Vario W+, FETCO, BUNN). Developed preparation recipes and precisely calibrated extraction rates for filter coffee drinks (V60 & Flash Brew) using advanced measurement devices (TDS, Refractometer) to ensure the highest quality standards in every cup. Designed and executed field marketing campaigns and promotional offers (e.g., targeting school teachers), which contributed to building a customer base and significantly increasing daily sales. 2. Dunkin' Donuts - Riyadh | Shift Supervisor (February 2024 - April 2026) Managed shifts entirely to ensure smooth operations during peak hours, with direct supervision of cashiers and service staff. Responsible for opening and closing the branch, precise financial reconciliation of sales, and daily inventory management and ordering. Handled customer interactions, resolved immediate issues, and ensured exceptional customer service that reflected the company's image. 3. Shahi & Simsim - Al-Rass, Qassim | Team Leader and Sales Representative (February 2025 - August 2025) Successfully led the team to achieve and exceed sales targets set by management. Managed and monitored daily payments and financial transactions accurately. Provided continuous technical guidance to team members and promptly troubleshooted operational issues to ensure uninterrupted sales flow. 💡 Personal Projects and Achievements: Established a Drive-Thru Kiosk Model: Designed a feasibility study and a realistic, integrated operational model for establishing a cloud-based drive-thru coffee kiosk in Riyadh, ready for implementation, including detailed operational aspects and costs. 🎓 Education and Skills: Education: High School Diploma (Natural Sciences Track). Languages: English (Advanced C1) | Arabic (Native). Key Skills: Establishing and managing branches from scratch. Professional specialty coffee calibration. Developing marketing plans to increase sales. Inventory management, databases, and Excel. Leadership, team management, and coordination.