Mohammed Mobile Sales and Maintenance Technician | Mobile Store Management 📍 Riyadh – Kingdom of Saudi Arabia Nationality: Yemeni Status: Valid Residency ⸻ Career Objective A mobile sales and maintenance technician with two years of practical experience in selling, maintaining, and programming smartphones. Capable of fully managing and operating mobile stores. I possess experience in sales, customer service, device diagnostics and maintenance, and inventory management, as well as dealing with suppliers. I also have relationships with suppliers of mobile devices and accessories, which helps in sourcing products and monitoring store needs. I aspire to work in a professional environment where I can contribute to increasing sales, improving operations, and enhancing customer satisfaction. Work Experience Mobile Sales and Maintenance Technician Riyadh – | 2.5 years of experience * Selling smartphones, devices, and accessories, and achieving sales targets. * Maintaining smartphones, including screens, batteries, and software issues. * Programming mobile phones, updating operating systems, and resolving software problems. * Diagnosing faults and determining the appropriate solution based on the device's condition. * Direct interaction with customers and building relationships based on trust. * Explaining faults and costs to customers clearly and persuasively. * Providing after-sales service and ensuring customer satisfaction. * Assisting customers in choosing the right devices and accessories for their needs. Store Management and Operations Skills * Ability to fully manage and operate a mobile store. * Managing buying and selling operations and monitoring sales activity. * Monitoring inventory and identifying the most in-demand products. * Dealing with and negotiating with suppliers and following up on supply orders. * Possess relationships with suppliers of mobile devices and accessories. * Ability to select devices and accessories suitable for the market and customer needs. * Monitoring prices and competition, and improving profit margins. * Organizing work within the store and monitoring daily operational needs. * Handling customers and resolving problems and complaints professionally. * Ability to combine management, sales, and maintenance within the store. Skills * Mobile store management and operations. * Smartphone and accessories sales. * Inventory management and product tracking. * Dealing with and negotiating with suppliers. * Smartphone maintenance Hardware & Software. * Programming and updating Android systems. * Diagnosing and resolving software issues. * Customer service and professional interaction. * Persuasion and closing sales. * Problem-solving and decision-making. * Patience and good customer handling. * Quick learning and adaptability to the work environment. * Punctuality and ability to work under pressure. * Teamwork and responsibility. Strengths * Practical experience in sales, maintenance, programming, and store management. * Ability to fully manage a mobile store and monitor its daily operations. * Relationships with suppliers of devices and accessories. * Good understanding of customer needs and market-demanded products. * Ability to monitor sales, inventory, and suppliers. * Good skills in persuasion and customer service. * Ability to take responsibility and work under pressure.