Curriculum Vitae A specialized employee in the restaurant and food services sector, with diverse practical experience in restaurant management and operation, supervision, procurement, cashiering, and delivery services. I possess a high ability to handle work pressure, organize tasks, monitor workflow, and professionally interact with customers and colleagues. I began my work in the Kingdom of Saudi Arabia on 14-08-2024, in addition to previous experience in the Republic of Yemen for more than three years in various fields within the restaurant sector, which has given me comprehensive practical experience and a good understanding of daily operational requirements and service quality. Professional Experience Restaurant Management and Operation * Monitoring workflow and ensuring the regularity of daily operations. * Assigning tasks and monitoring team performance. * Monitoring the quality of products and services provided to customers. * Handling work pressure and resolving operational issues quickly and professionally. * Maintaining the cleanliness, orderliness, and overall appearance of the restaurant. * Monitoring operational needs and ensuring the availability of essential supplies. Supervision * Supervising employees and monitoring adherence to tasks and instructions. * Organizing workflow during peak hours. * Monitoring attendance, discipline, and performance levels. * Addressing daily feedback and issues and improving work quality. * Ensuring the application of service, hygiene, and safety standards. Procurement and Inventory * Monitoring the restaurant's needs for materials and products. * Coordinating with suppliers and tracking orders. * Comparing prices and searching for suitable options. * Monitoring inventory and avoiding shortages or waste. * Receiving and reviewing purchases and ensuring they match the order. Cashier and Customer Service * Operating point-of-sale (POS) and cashier systems. * Receiving orders and interacting with customers professionally. * Monitoring payment processes and invoices. * Handling cash and payments accurately. * Maintaining a positive customer experience and resolving feedback politely. Delivery * Experience in delivering orders and direct customer interaction. * Adhering to time schedules and maintaining order integrity during delivery. * Good knowledge of field work requirements and quick order processing. * Maintaining a respectful and professional demeanor when interacting with customers. Personal Skills * Leadership and responsibility. * Working under pressure. * Quick learning and adaptability to the work environment. * Good customer interaction. * Organization and time management. * Problem-solving and decision-making. * Teamwork. * Accuracy and honesty in handling cash and purchases. * Ability to handle multiple responsibilities simultaneously. * Commitment, discipline, and dedication to work quality. Work Experience Kingdom of Saudi Arabia: From 14-08-2024 to present – Experience in the restaurant and food services sector. Republic of Yemen: Over 3 years of experience in the restaurant sector, including management, supervision, procurement, cashiering, delivery, and customer service. Career Objective I seek to join a professional establishment where I can utilize my practical experience in restaurant management and operation, supervision, procurement, and customer service, contributing to improving work quality, enhancing performance, and achieving the establishment's goals, while continuously developing professionally and taking on greater responsibilities. WhatsApp Number: ( Phone number appears when clicking the contact button ) Call Number: ( Phone number appears when clicking the contact button ) Name: Wael Mohammed Ali Saif