Job Opportunity: Customer Service Representative (Horse Care and Services Sector)
We are looking for a distinguished talent with solid experience to fill and develop the position of "Customer Service Representative" in a leading horse services center, to be the professional link between the center's clients (horse owners and equestrian enthusiasts) and the administration and medical/technical teams.
🔹 Key Tasks and Responsibilities:
* Customer Relationship Management: Receiving owners' inquiries, and providing comprehensive details about boarding, medical care, breeding programs, and embryo transfer services.
* Internal Coordination: Acting as a seamless link between clients and the administration and medical/technical teams to accurately coordinate appointments for examinations, foaling, and boarding.
* Attracting New Clients: Building a strong network of relationships, and seeking marketing opportunities to attract new clients and expand the base of horse owners benefiting from the center's services.
* Process Monitoring: Managing client records and bookings, and monitoring their status to ensure an exceptional experience that reflects the center's sophistication and reputation.
🔹 Requirements and Skills:
* Previous Experience: At least (2-3 years) in customer service, with a strong preference for those with a background or interest in equestrianism, stables, or veterinary services.
* Communication Skills: High eloquence, superior ability to persuade and negotiate, and mastery of dealing with elite horse owners and those interested in the sector.
* Administrative Skills: Proficiency in using computers and customer management software, and the ability to accurately organize appointments under pressure.
* Initiative: Ambitious and eager to bring in new clients and contribute effectively to the growth of the center's business.
🔹 What We Offer You:
* A professional and specialized work environment in the equestrian sector.
* Competitive salaries and incentives linked to performance and achievement of targets.
* Real opportunities for continuous professional development.
📩 How to Apply:
If you find yourself competent and have the passion to work in this distinguished field, please send your CV (Curriculum Vitae) with the job title written in the subject line via WhatsApp to the number: [ ( Phone number appears when clicking the contact button ) ]