Don't open a fancy restaurant and wait for customers to discover you on their own. Don't be like someone who spent all his money on renovations and equipment. Choose the best decor. And the most expensive equipment. And perfect every detail of the place. And when it came to marketing, he said: The customer will come on his own. No, my friend. Do marketing. And start before you open, not after you discover that sales are weak. Let people know that a new restaurant is coming. Showcase your product. Clarify your advantage. And give them a reason to wait for your opening. And at the opening, offer smart promotions that make the customer try you. But don't consider your work finished once they come in and try. This is where your real work begins. Stay with your customer. Build a database of your customers. Save the numbers of your important customers and their special occasion dates with their consent. And surprise them at the right time with a gift, discount, or special offer. Create a loyalty points program that gives the customer a reason to return to you. Provide real customer service. Listen to their complaints. Respond to them. And if the mistake is yours, fix it. And don't think that the customer who bought from you once is yours forever. The customer decides every time whether to buy from you or someone else. And if you don't take care of them, A more interested competitor will come. Say to them: Welcome. And take them from you. Marketing is not an advertisement you run when sales drop. Marketing starts before opening. And customer service starts from day one. And retaining them is continuous work throughout the life of the project. Bait Al المطاعم Company Specialists in establishing, operating, and developing restaurants and catering projects. Feasibility studies (establishment and operation) Marketing, sales development, and customer experience Building operating systems and controlling costs Recruitment and team building Evaluating and developing restaurants before and after operation.