Ad Type: Looking for employee
Experience Level: Senior
Contract Type: Full-time
Qualification: Bachelor
**Job Opportunity: Reception and Sales Engineer (Phone)**
United Technicians Center for Car Maintenance in Jeddah announces a job opening for an engineering position that combines technical expertise with sales and customer service skills, to join our team:
**Key Tasks and Responsibilities:**
* Professionally receive customer inquiries and requests by phone, and provide initial technical consultations.
* Accurately price maintenance and repair services based on fault descriptions and customer requirements.
* Market and sell workshop services to potential customers and highlight the added value of the services provided.
* Follow up regularly with customers before and after service to ensure their complete satisfaction and build sustainable loyalty.
* Direct and continuous coordination with the workshop team (engineers and technicians) to ensure accurate pricing and update customers on their car's status.
* Handle customer objections and provide quick and effective solutions that reflect the center's professionalism.
* Record and update customer data and maintenance details in the internal system (CRM).
**Required Qualifications and Experience:**
* Bachelor's degree in (Mechanical Engineering, Automotive Engineering, or a related engineering discipline).
* Previous experience in automotive service sales, reception, or pricing and maintenance of vehicles.
* Excellent technical understanding of car faults and spare parts to facilitate pricing and explanation to customers.
* Exceptional phone communication, negotiation, and persuasion skills.
* Ability to withstand work pressure, multitask, and quick wit in responding to customer inquiries.
* Proficiency in using computers and customer service systems.
**Job Details:**
* **Work Location:** Jeddah.
* **Work Schedule:** Full-time.
**How to Apply:**
For engineering competencies that meet the conditions, please send your CV via **WhatsApp only** to the following number:
**( Phone number appears when clicking the contact button ) **
*(We apologize for not receiving phone calls, communication is via WhatsApp only, and it is necessary to write the job title "Reception and Sales Engineer" when sending the CV to facilitate the sorting process).*