Experience Level: Senior Contract Type: Full-time Qualification: Diploma Saleh Ismail Qadeeh IT Management | Systems and Infrastructure Management | Software Development Professional Summary An IT professional with extensive experience in managing technical operations, infrastructure, servers, and networks, software and web development, database management, and business systems analysis. Experienced in translating business needs into practical technical solutions, coordinating with users and vendors, improving processes, resolving technical issues, and efficiently supporting business continuity. Combines technical knowledge with problem-solving, project coordination, team leadership, and continuous improvement. Core Competencies • IT Management and Technical Operations • Infrastructure and Server Management • Network Management, Routing, and Switching • Software and Web Application Development • Database Design, Management, and SQL Writing • Business Systems Analysis and Requirements Gathering • Systems Integration and Solution Implementation • Technical Support and Troubleshooting • Project Coordination and Vendor Management • Technical Documentation and User Training Professional Experience Al-Oula Medical Clinics Complex (OMC) | IT and Systems Management | 2021 – Present Supporting IT operations and business applications, working on system reliability and alignment with organizational needs. Analyzing business requirements and coordinating system and application improvements and technical solution development. Preparing reports using SQL and supporting operational data analysis to improve decision-making and workflow efficiency. Managing IT infrastructure, business applications, databases, and technical support operations. Coordinating system maintenance, user training, and information management process improvements. Hawk Contracting Company | IT Manager | 2000 – 2007 Managing technical infrastructure, servers, and networks, and implementing software in regional offices. Overseeing daily IT operations and supporting the stability and availability of technical services. Education Diploma — Al-Balqa Applied University, 1998 Certifications and Professional Courses Cybersecurity — Edraak Platform Business Analysis Professional (CBAP) Certification Training — International Institute of Business Analysis (IIBA) Health Informatics Data Analysis Certificate Epic / Cerner Systems Configuration and Workflow Certificate Green Belt in Six Sigma for Healthcare — Process Improvement Technical Skills Programming and Development: VB.NET, PHP, JavaScript, HTML, CSS Databases: Microsoft SQL Server, SQL Queries, Database Management and Reporting Infrastructure: Server setup and configuration, Network management, Routing and Switching Business Systems: Requirements analysis, Systems integration, Business applications, Process improvement and technical documentation Languages Arabic: Native | English: Professional Proficiency