The device is new in its box, unopened. I got it from Amazon, and its price is as shown, and its rating is high. Product Description: • The Renpho handheld deep tissue massager may help relieve body aches. With 5 interchangeable heads, you may receive a variety of deep tissue massage treatments when using the back and neck massager. • The motor of the Renpho wireless body massager is powerful and long-lasting. • The full body massager has 4 distinct settings and 5 different speed levels. • Whether you prefer a gentler or more intense massage, you can customize the kneading massage to your specific needs. • Simply place the body massager on the charging station. It will charge automatically. Compared to cable charging, the charging base is more convenient and safer. Instructions for use: • Simple control panel with 4 buttons: Power on/off button. • Mode button: Select your preferred mode. + and "-": Increase or decrease massage intensity Warnings and Precautions: • The device will automatically shut off safely after 20 minutes of continuous use to prevent overheating.